Welcome to the Arlington Community Federal Credit Union family!

Notes for New Members

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When you choose to bank at Arlington Community Federal Credit Union, you're not just choosing a financial institution, you're joining a community。Whether you are managing your personal or 生意 We're here to make it as simple as possible。That's why we created this resource to answer any questions you may have, from how to sign up for online banking to how to get it Free bonus check 奖励。

Let's get started。去 Manage my personal account 或 Manage my business account Find the information you need。Remember, if you have any questions or need help, we are just a simple example。 Phone, email or branch 莅临

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Manage my personal account

  • Sign up for mobile and online banking

    Whether at home or on the go, you can enjoy the freedom and convenience of banking anytime, anywhere。

    1. You will need:

    • Your ACFCU membership number
    • Your Social Security number
    • 至少 两个 其中:
      - Date of birth
      - Email address archived by ACFCU
      - 邮编

    2. 点击 登入 The box on the menu at the top of the ACFCU website

    3. 选择 注册。 Then choose 个人

    4. Read and check carefully I agree. 箱子

    5. Enter the required information carefully

    6. Follow the rest of the tips to complete the process。

  • Set notification

    You can use a mobile app or online banking to set reminders for security, account updates, transfer information, and information such as budgets and savings goals。

    Online banking

    • In the left navigation bar, click "More....... "And select" Gadget Options"
    • Go directly to the Notifications TAB and browse the alert options。Select the option you want to enable
    • Click on the Settings icon Turn alarms on or off, and select how you want to receive them。
    • If text messages are not included in the options, you need to go to the "Contact" TAB at the top of the page and click on the pen icon。 It's to the right of your cell phone number。Check the box that says "I want to receive text messages sent to this number" and complete the steps to verify your phone。

    Mobile banking

    • For iPhone。In the navigation menu, select "More" and then open the drop-down option "Other"。Under "Other" select "Settings" 
    • Android: In the navigation menu, select Settings。
    • Select Notifications to browse the alert options。Select the option you want to enable
    • If text messages are not included in the options, you need to go back to "Settings" and select the "Contacts" option。Click on your "Mobile" number option and select "Enable SMS"。 

    Card management

    Log into the mobile app or online banking and select the "Card Management" widget to get more card control options。

    • Block and unseal cards as needed
    • Set text or email alerts based on the amount, merchant type, and transaction type1
    • Blocking international transactions
    • Block transactions by type or merchant and transaction type
    • Set dollar limits for signatures, passwords, and ATM transactions
    • For debit cards, report loss, theft, or damage to the card

    Note: You will receive an account notification after the transaction has been credited to your account。Pending transactions will not trigger notifications。

  • Register electronic statement

    Ready to reduce your carbon footprint and have access to your current or previous statements anytime, anywhere?Let's make it easy。

    1. Log in to your online banking account from your computer and enter eDocs gadget

    2. Click to enter 概述

    3. Click to enter 齿轮

    4.选择 订阅

    For step by step visual indication。 Click here.

  • 汇款

    Transfer money between ACFCU accounts

    1. Log into your ACFCU online bank account。

    2. Navigate to 转移 Widgets, then select Classic transfer 标签

    3. For the first transfer, select Transferred to another Arlington Community Federal Credit Union member (desktop) or Internal transfer (流动)

    4. Enter the member's last name or business name。

    5. Enter the member's account number, phone number, or email address at ACFCU。

    6. Choose stocks or loans

    7. Enter the stock or loan ID

    8. Name the account and save it

    9. Now you can transfer the money

     

  • Transfer money from your ACFCU account to an external account。

    You can make a free transfer between Arlington and/or an external account by following these simple steps (there is a fee if funds are insufficient)。

    1.You will need:

    • Routing numbers of other financial institutions
    • Your account type and number
    • Access your ACFCU online and/or mobile banking。

     

    2.Follow our instructions step by step ACH Initiate Setup Guide.

    • Make the same day transfer before 2pm (EST) on a valid business day, otherwise it will appear on the next business day。
    • Each transfer in or out of your savings account will count towards your monthly transaction limit。
    • Cancel pending transfers under the "Scheduled Transfers" function。
  • Registered direct deposit

    Here's the fun part: Employees at Arlington County Hospital Center and Arlington Public Schools in Virginia can get paid a day early through direct deposit!

    1.You will need:

    • Route number of the ACFCU: 256078404。
    • The 13-digit number of the account you wish to deposit money into。For checking accounts, this number is located at the bottom of your ACFCU check;For all accounts, you can find this number under the account details of your online banking account。For all accounts, you can find this number under the account details of your online banking account。

     

    2.Fill out the direct deposit form The form you received when you opened your membership。If you no longer have the form, simply Contact us Or visit yours Local branch For replacement。

  • Receive automatic fraud alerts

    The ACFCU has an enhanced fraud prevention system for Visa。® Debit and credit card accounts。Cardholders are automatically registered and alerted when suspicious transactions occur。

    Card management

    Log into the mobile app or online banking and select the "Card Management" widget to get more card control options。

    • Block and unseal cards as needed
    • Set text or email alerts based on the amount, merchant type, and transaction type1
    • Blocking international transactions
    • Block transactions by type or merchant and transaction type
    • Set dollar limits for signatures, passwords, and ATM transactions
    • For debit cards, report loss, theft, or damage to the card
  • Earn rewards with a free rewards checking account
    • Qualification certification Free bonus check As simple as pie!简单。
      - Make 25 credit card signature, PIN or debit transactions per month
      - Receive in electronic billing
      - Receive a $500 ACH deposit into your Free Rewards checking account
    细则
    * Cashback is calculated based on the total amount of eligible debit card transactions。There will be no dividend on the account。1% cash back on the first $1,000 transaction。The maximum cash back is $10。To meet the minimum requirements, transactions must be made during the eligibility period and must be cleared/credited to the account。From the date of the transaction, it may take one or more banking days for the transaction to be posted and settled in your account。Credit card and signature, password and debit payment transactions must be cleared by the end of the month。Standard fees will apply if the account is inactive for more than 12 months。There is no overdraft fee for debit card transactions less than $30。This only applies to debit card transactions。There is no $30 grace period before fees are charged for ACH transactions。Overdraft fees must be paid within 45 days。If the courtesy payment is disabled and the transaction is declined, the courtesy payment will not be paid。In these cases, non-cash payments will be charged。Courtesy payments include the following types of transactions: checks, ACH and other transactions using checking accounts, automated bill payments, recurring transactions set up using debit cards, ATM transactions, daily debit card transactions, and point-of-sale (POS) transactions。ATM transactions, daily debit card transactions, and point-of-sale (POS) transactions need to be selected separately。
    1Up to $10 in ATM fees can be refunded if you meet the reward criteria。
    2This only applies to debit card transactions。There is no $30 grace period before fees are charged for ACH transactions。
    Membership required。Federal insurance is provided by NCUA。
  • Activate your visa® Debit card
    • Your visa® The debit card should arrive within five to seven business days after you open your checking account。
    • 呼叫 866-985-2273 Activate your card and set or change your password。
  • Set up Apple Pay and other digital wallets。

     

    细则
    Apple, Apple logo, iPhone and iPad are Apple Inc.The trademark has been registered in the United States and other countries。The App Store is owned by Apple Inc.Service mark of。Android is Google Inc.Trademark, registered in the United States and other countries。Data charges may apply。
  • Order check
    • Your first check order, orders containing a change of address or name, and orders for business membership must be placed by an ACFCU Member Service representative。Please call 703-526-0200 x4。
    • To order additional checks, please call 703-526-0200 x4, visit your local branch, or order through online banking。
    • Fees vary depending on the type of check you choose and the shipping cost。
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Manage my business account

  • Sign up for mobile and online banking

    Simplify your business banking process so you can bank anywhere, at your office, at home, or on the go。

    1. You will need:

    •   Your ACFCU business membership number
    •   Tax identification number of the business
    •   至少 两个 其中:
      - Date of establishment of the enterprise
      - Email address archived by ACFCU
      - Postal code of the business

    2. 点击 登入 The box on the menu at the top of the ACFCU website

    3. 选择 注册。 Then choose Business scope

    4. Read and check carefully I agree. 箱子

    5. Enter the required information carefully

    6. Follow the rest of the tips to complete the process。

  • Register electronic statement

    Reduce your business's carbon footprint and easily access current and past statements in one place。

    1. Log in to your online banking account from your computer。

    2. 选择 Electronic document Widget (If you don't see it Electronic document,选择 更多 At the bottom of the left-hand menu)

    3. 订阅

    4. Read it carefully, check it 同意 Box and enter the five-digit code located in the PDF。

    5. You have now registered your e-statement!

  • 汇款

    Transfer money between ACFCU accounts

    1. Log into your ACFCU online bank account。

    2. Navigate to 转移 Widgets, then select Classic transfer 标签

    3. For the first transfer, select Transferred to another Arlington Community Federal Credit Union member (desktop) or Internal transfer (流动)

    4. Enter the member's last name or business name。

    5. Enter the member's account number, phone number, or email address at ACFCU。

    6. 选择 分享贷款

    7. Enter the stock or loan ID

    8. Name the account and save it

    9. You have now optimized the transfer function

  • Transfer money from your ACFCU account to an external account。

    You can make a free transfer between Arlington and/or an external account by following these simple steps (there is a fee if funds are insufficient)。

    1.You will need:

    • Routing numbers of other financial institutions
    • Your account type and number
    • Access your ACFCU online and/or mobile banking。
    细则
    Transfers initiated before 2pm on a valid business day will be processed on that business day。Each transfer from your savings account will count towards your monthly trading limit。
  • Receive automatic fraud alerts

    The ACFCU has an enhanced fraud prevention system for Visa。® Debit and credit card accounts。Cardholders are automatically registered and alerted when suspicious transactions occur。

  • Earn rewards with a free Business Rewards checking account。

    您的 Free business Rewards checking account Reward your daily banking with 1% cash return on the first $1,000 of transactions *。

    Eligibility is simple!

    • Make 25 credit card signature, PIN or debit transactions per month
    • Receive electronic statements
    • Receive a $500 ACH deposit into your Free Rewards checking account

     

    细则
    * Cashback is calculated based on the total amount of eligible debit card transactions。There will be no dividend on the account。1% cash back on the first $1,000 transaction。The maximum cash back is $10。To meet the minimum requirements, transactions must be made during the eligibility period and must be cleared/credited to the account。From the date of the transaction, it may take one or more banking days for the transaction to be posted and settled in your account。Credit card and signature, password and debit payment transactions must be cleared by the end of the month。Standard fees will apply if the account is inactive for more than 12 months。If a debit card transaction is overdrawn by less than $30, there is no overdraft fee。This only applies to debit card transactions。There is no $30 grace period before fees are charged for ACH transactions。Overdraft fees must be paid within 45 days。If the courtesy payment is disabled and the transaction is declined, the courtesy payment will not be paid。In these cases, NSF fees will be charged。Courtesy payments include the following types of transactions: checks, ACH and other transactions using checking accounts, automated bill payments, recurring transactions set up using debit cards, ATM transactions, daily debit card transactions, point-of-sale (POS) transactions。ATM transactions, daily debit card transactions, and point-of-sale (POS) transactions need to be selected separately。
    1Up to $10 in ATM fees can be refunded if you meet the reward criteria。
    2Carrier rates and fees may apply。
    Membership required。Federal insurance is provided by NCUA。
  • Activate your visa® Business debit card
    • Your visa® The debit card should arrive within five to seven business days after you open your checking account。
    • 呼叫 866-985-2273 Activate your card and set or change your password。
  • Set up Apple Pay and other digital wallets。

     

    细则
    Apple, Apple logo, iPhone and iPad are Apple Inc.The trademark has been registered in the United States and other countries。The App Store is owned by Apple Inc.Service mark of。Android is Google Inc.Trademark, registered in the United States and other countries。Data charges may apply。
  • Order check
    • For security reasons, your first check order (and any subsequent orders following a change of business name or address) must be placed by the ACFCU。 Email us at: business@thychic.com。
    • To reorder a check, call your local branch at 703-526-0200 x4, or order through online banking。
    • Fees vary depending on the type of check you choose and the shipping cost。
电话

Manage your money anytime, anywhere with our mobile app。

5 star rating
5 star rating

Why Remarkable Service
is Right For You

As a full-service credit union, we are a cooperative organization of members just like you, and we know that by standing together, we can all benefit on our financial journey。

Financial empowerment

We are here to help our members and neighbors achieve their financial goals and live their best lives。

Reward experience

We believe that there is nothing more meaningful than serving our members and believe that one good transformation is worth another。

Integrity first

We not only meet your financial needs, but also promise to be your good neighbor and honest service。

细则

While we do monitor for fraud or suspicious activity and may proactively contact you, we will never call you to ask for confidential information, such as your entire account number or password。If you provide confidential information, please contact us at 703-526-0200。

* Data and carrier rates may apply。